Amazon ditches its HR-replacement AI for violating several of its assumptions[.]
The problem of the machine not spitting out results preferred by those using it is hardly new. And while the article claims that "gender bias was not the only issue" and that "problems with the data that underpinned the models’ judgments meant that unqualified candidates were often recommended for all manner of jobs" is almost certainly true, the problem is that Amazon did not give its AI a fair shake.
Amazon simply assumed that the undesired preference for male employees and "unqualified candidates" was a bug rather than the feature that it may have been. If the AI actually worked, then it would have undermined not only the concept of sexual equality, but credentialism as well. But instead of actually allowing the experiment to proceed and seeing if those unqualified male candidates recommended by the AI were successful employees, they chose to kill it on the basis of its violation of their preconceived ideas.
It's too bad that they didn't allow the experiment to play out, because the complete destruction of corporate credentialism is desperately needed in today's increasingly competitive global marketplace. Then again, given how Amazon already dominates the online retail space, it's probably just as well for their competitors that they turned away from the possible advantage the AI-HR system might have given them.